As of January 2015 Grace Digital products carry a limited ONE year warranty and ECOXGEAR products carry a limited THREE year warranty. After this time, out of warranty repair for internet radios and items weighing less than 10 pounds cost a flat fee of $32.99 and Tunewriter products cost a flat fee of $69.99
Refurbished items purchased directly from Grace Digital and ECOXGEAR have a 90 day warranty
Items need to be sent in with the warranty repair form below.
*Note: shipping to us for warranty repair is to be paid by the customer. For ECOXGEAR speakers, we recommend the USPS padded flat rate envelope . Your speaker, out of the box will fit in this envelope and will cost about $6-$7 to ship to us.
Do not send accessories. With all items we recommend you ship the least expensive way you can track.