Many users have become confused because the serial number on the outside of their radio does not match what displays when the radio is registered at myradio.gracedigital.com
The serial number of your Grace Digital Radio can be found in the Settings menu of your device.
From the main menu, scroll to Settings/select Properties if your radio has the color screen, you will see a screen that looks like this:
Your serial number will always start with 000
On Tuners and radios with blue and white displays, you will still scroll to settings/properties and turn the dial through the different options.
The sticker on the outside of the radio has to do with build lots.