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Regarding Out of Warranty repairs

We have, since our beginning, been pleased to offer out of warranty repair on items that are past our normal warranty period.

The price for out of warranty on items weighing 10 lbs or less is $32.99 and for larger items $69.99.

Please be aware, that as time goes on, it may not be possible to repair or some legacy products.  Once we end manufacturing of a product, that means parts become scarcer.  

You would be well advised, should you have an older one of our products, to ask our customer service agents about out of warranty repair, to avoid further disappointment and the cost of shipping an item to us which may not be serviceable.

We are doing our best to accommodate your needs, however, should you send us an item which cannot be repaired, or replaced with the same item-we will offer to return the item to you, at your expense, or recycle the item with our electronic recycling.  

You will not be charged for any repair or replacement unless we are able to complete the process.

Here is a partial list of items which can no longer be repaired/replaced:

Some items are no longer repairable,because we do not have parts for them.  

These include 

ITC-IR1000B

GDI-IR1000/2000

GDI-IR2500

GDI-IR2600

GDI-IRA500 

GDI-IRD4000

GDI-IRD4400

GDI-IRD4500

Parts are extremely limited for IRC models at this point-so it's important to ask if we can repair your radio. 

If you need a discount coupon for an upgraded plus model radio, use coupon code UPGRADE30 at gracedigital.com

GDI-IRDT200/IRTP800

GDI-IRN1941

 ECOTERRA

ECOSTONE

ECOROX

ECOXPRO

ECOPOD

LEGACY AUDIO ARCHIVING PRODUCTS SUCH AS THE TURNTABLES

GDI-T2USB

GDI-T2USBII

GDI-TW3USB

GDI-TW4CD

GDI-VW00

GDI-VW03

GDI-VW05

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