Your EcoXGear device is covered by us for either a 1 year or a 3 year warranty (depending on the model) within the contiguous United States. Send the unit into us with a warranty repair form which I have attached. Please send only the device, no accessories-don't fill out the payment section on page 2 of the warranty form, unless you are out of warranty, and we recommend sending it to us using the least expensive, most convenient method for you that you can track.
Your warranty is valid for 3 years from original date of purchase, even if we've replaced your device.
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