Product Support

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• Important Notice: Legacy Radio Server Shutting Down
• Our offices are open with limited staff.
• SiriusXM Service update 3-31-21
• Customer Service by phone 800-903-9524 Ecoboulder Recall only 800-903-9664
• Can my item be repaired even though it is out of warranty?
• Grace Link Update 5-13-21
• *Mondo Elite/Classic Update 4-21-21*
• Enabling Amazon Music for your Plus/Elite/Grace Link Radio
• Mondo+/Encore+ Software update 4-26-21
• How to Chromecast from a phone or Tablet to your Plus model radio
• How to register your new Mondo+/Encore+
• Streaming Support Protocols Mondo+/Encore+
• Playing Pandora on the Mondo+/Encore+
• Optimizing the Battery on your Mondo+
• Specialized support for Plus /Elite/Grace Link models
• Adding a stream to Grace Link-Plus -Elite Models
• Mondo+/Encore+ Audio Services
• Mondo+/Encore+ using USB- Ethernet–Smartphone remote aps sometimes not working
• Mondo+/Encore+ using USB to Ethernet – Chromecast not working
• Mondo+/Encore+ saving favorite streams stations and podcasts
• Mondo+/Encore+ Smartphone remote control app
• BBC live streams on your Grace Radio
• SoundExtreme FAQ
• Microphone for EcoBoulder
• Pairing ECOCONNECT
• SXBR2 network requirements 7-10-20
• Regarding Out of Warranty repairs
• Internet radio Remote Apps