Product Help

SoundExtreme extras

• Addressing Hiss in your SoundExtreme installation

IMPORTANT TO NOTE

• Internet radio server Update
• Customer Service by phone 800 903 9524
• Important Notice: Legacy Radio Server Terminated

Plus/Elite Model information

• Grace Link Update 6-11-24
• Mondo Elite and Classic Update 6-11-24
• How to register your new Plus/Elite/Grace Link Radio
• Enter your password of more than 30 characters
• Enabling Amazon Music for your Plus/Elite/Grace Link Radio
• Mondo+/Encore+ Software update 10-6-21

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FAQ-Internet Radio

• Holiday Radio Stations
• Internet Radio Database
• Will a non-Grace Digital USB to Ethernet adapter work?
• Ports that need to be open for Plus, Elite and Grace Link model radios
• Supported Media Datatypes for Internet Radio
• Why Does My Pandora One only stream in 128K?

See all 9 articles

FAQ-ECOXGEAR

• Pairing EcoCast
• SoundExtreme FAQ
• EcoPucks Helmet Audio-helpful videos & user guides
• Troubleshooting bluetooth connections for your speaker
• Regarding sealed lead acid battery (Ecoboulder models)
• Microphone for EcoBoulder

See all 11 articles

FAQ-General

• Regarding Out of Warranty repairs
• Internet radio Remote Apps
• Grace Digital-Warranty Repair
• Can my item be repaired even though it is out of warranty?

Forms

• Warranty repair form-Ecoxgear/SoundExtreme
• Warranty Repair Form -Grace Digital
• Credit Request form
• Warranty Repair Form

Software

• Audacity