The internet radio station finding service used by our legacy internet radios has been discontinued by the 3rd party service provider (Reciva). This affects Grace Digital internet radios manufactured between the years of 2007 and 2017 including the original Mondo and the original Encore.
(Please note; the Mondo Plus, Mondo Classic, Encore Plus, Mondo Elite, Mondo Elite Classic and Grace Link are not affected).
The managed shut down began on November 4th, 2020 and was completed in September, 2021. Anticipating the eventual shut down, Grace Digital developed a faster and more feature rich internet radio platform. Radios developed after 2017 are on the new platform and will not be affected. The models that are not affected start with model number ‘GDI-WH’ otherwise known as:
• Mondo plus / Mondo plus classic /Mondo elite / Mondo elite Classic/Mondo Elite Duo/Mondo Elite Alto
• Encore plus
• Grace Link
The new Grace Digital platform features quad core microprocessors, over double the available radio stations, IHeartradio, Audacy NPR & Public Radio, Live365 Chromecast audio built in, and music services such as Amazon Music, SiriusXM, Pandora and Bluetooth streaming. These new internet radios do not use a 3rd party server network to operate.
If you have a legacy internet radio, to help with the transition, Grace Digital will offer special one time discounts to effected customers. If you are interested in taking advantage of this offer, please press the following link and provide key information to our customer service team.
https://support.gracedigital.com/hc/en-us/requests/new?ticket_form_id=360005423754